Brazos Manufacturing and Welding Services is a “quality” company. What does that mean? The dictionary defines quality as “the standard of something as measured against other things of a similar kind; the degree of excellence of something.” Brazos strives daily to be the standard of excellence in the manufacturing world. We measure ourselves against our customer’s expectations, our competition’s market share, and our own mission and vision. In every facet, nook, and cranny Brazos works daily to meet and exceed expectations in our industry.
What does that look like for a customer? Our customers will have an excellent quality experience from their first encounter with us. That means when you call us, e-mail us, or visit us; you will have a top-notch experience from our sales team, all the way to the end when you receive your product or service. We pride ourselves in this, and guarantee you will receive that very thing or we will make it right.
How can we ensure that you will receive quality from Brazos Manufacturing and Welding Services? We know a customer is will to pay for three things.
- A quality product
- That is shipped on time,
- At the right price
All of our training for every employee has these things rooted in DNA of their role. Whether that is interacting with our President & CEO, sales team, or shipping department they have this bred into them. This begins with a hands on approach from our management team. You can be sure that the Operations Manager, Quality Control Manger, and other upper-level management are daily in the middle of workflow on our manufacturing floor. This is essential to us standing behind our guarantee, and addressing issues when they arise.
What happens when you experience something that is not up to Brazos’ standards? We dig deep, find the root problem through a Kaizen Event( “implementation arm of a lean manufacturing program”). We will assemble a team to work through the issue(s), identify the problem, bring corrective action, and place policies and procedures in place to guarantee we are continually improving.
Look no further for your manufacturing needs. We would love to visit with you by phone, e-mail, or through an in person visit to our ever expanding facility in Rio Vista, TX. We look forward to doing business with you soon!